商務(wù)語(yǔ)境下的電話語(yǔ)篇分析

畢業(yè)論文

Telephone Discourse Analysis in business context

Abstract

Business English is popularly used in our daily life. Along with the development of communicative technology, the telephone has become an important communicative tool for commercial public figures. Compared with other contexts, business context has its own characteristics. So telephone discourse in business context has its specific discourse form and specific language features. And business telephone discourse is different from other telephone discourses on context and language skills. It has specific forms of context and specific language features. This thesis analyzes how to use different discourse strategies in different linguistic contexts and how to use special language on special occasions through some specific case study so as to explain the importance of telephone discourse in business context for better communication between businessmen.

Key Words: Context; telephone discourse; language skills; business English.

摘  要

商務(wù)英語(yǔ)被廣泛地應(yīng)用到大家的生活中，隨著通訊技術(shù)的發(fā)展，電話成為商務(wù)人士的1種重要的交流工具。商務(wù)語(yǔ)境與其它語(yǔ)境相比有它特有的特點(diǎn)，所以商務(wù)語(yǔ)境下的電話語(yǔ)篇也具有特定的語(yǔ)篇形式和特定的語(yǔ)言特征。商務(wù)語(yǔ)境下電話語(yǔ)篇與其它語(yǔ)境下的電話語(yǔ)篇在語(yǔ)言環(huán)境和語(yǔ)言技巧上都有很多不同之處，本文通過(guò)1些具體的例子分析，分析不同的語(yǔ)言環(huán)境下應(yīng)該使用怎么樣的話語(yǔ)策略，特殊的場(chǎng)合使用特殊的語(yǔ)言來(lái)說(shuō)明商務(wù)語(yǔ)境下的電話語(yǔ)篇的重要性及讓商務(wù)人士更好的交流溝通。

關(guān)鍵詞：語(yǔ)境、電話語(yǔ)篇、語(yǔ)言技巧、商務(wù)英語(yǔ)

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